We all know the famous saying: People don’t leave bad jobs — they leave bad managers. And that’s true. But, it’s more than a just a famous line, especially when you look at the fascinating research on how great managers can make a huge difference.
Did you know, workers are 80% more likely to improve in their jobs when they see managers making bringing their A game, according to software developer Humu. Humu’s report also revealed that employees felt more support and showed greater resilience when they were working under good managers during the pandemic.
A Gallup study found that an excellent manager can boost a business’s profitability by 48%. The same study showed that great managers can increase employee engagement by 30% and drive productivity by 22%.
These statistics, while illuminating, raise an important question: What makes a good manager? Research promises amazing results from good, great, and excellent managers. But what are the exact qualities that make managers so effective?
The 1-2-3 checklist of a good manager
At PeopleBest, we’ve spent years distilling behavior data from managers from every industry, nationally and globally. This information has allowed us to single out the skills that make good managers great. Here are three TOP areas to challenge your management skills on:
1.Decision Quality
A manager’s confidence stems from the proven quality of her decision making. How does she execute business goals? How does she ensure efficiency, productivity, and profit? Decision quality says it all.
A question for you: How much do you allow others to share in both a decision and ownership of this decision? People support that which they help create, so decisions may not always be yours alone.
2. Coaching Effectiveness
A good manager can take a mediocre worker and make a star employee. How? Coaching. Through motivation, goal setting, and follow through, managers help workers see and reach their own potential.
To be a great coach you need to be organized, consistent, and have the time to be there for each person you manage. It’s one thing to be skilled but if you’re not consistently spending time and managing progress, you’re not progressing? Remember: You can’t manage what you don’t measure!
3. Team Building
A coach doesn’t lead one player — she leads the whole team. Managers must be able to recognize the strengths and weaknesses of each individual team member and align her team accordingly.
Finding each person’s code of success is essential… Just ask us to help, if you wish!
Show managers where they shine
PeopleBest’s software gives managers a window into their skills, providing the self knowledge they need to recognize their strengths and improve on their weaknesses.
When managers understand the qualities that make them great — and the qualities that could make them greater — they create the potential to drive the business results everyone dreams of. Better retention? Check. Greater productivity? You bet. Amplified engagement? Absolutely.
Allow us to show you how to become a rock-star manager.
No obligation, just schedule a demo to chat.
